Returns & Exchanges

At Rinse, we want you to glow with confidence. If you are not completely satisfied with your purchase, we offer a 30-day return window for all skincare and beauty products.

1

Initiate Your Request

Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all safety seals are intact for a full refund eligibility.

3

Label and Ship

Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing